Claims Management Company · FCA FRN 928428
Clinical Marketing Solutions Limited connects consumers with experienced solicitors for Mis-sold PCP Car Finance Claims, Housing Disrepair Claims and St. James's Place Claims.
Eligibility and outcomes depend on your individual circumstances and proper investigation. Compensation is not guaranteed.
You are not required to use the services of a claims management company to pursue your claim.
Motor finance complaints: The Financial Conduct Authority is reviewing motor finance commission complaints. There is currently a pause on many of these complaints and a consumer redress scheme may be introduced. FCA car finance guidance. Eligibility and outcomes depend on your individual circumstances and proper investigation. Compensation is not guaranteed.
Specialist introductions to solicitors who can review your case
If you had car finance before 2021 and were not made aware of any commissions being charged, you may wish to check whether you have a complaint. Eligibility and any compensation depend on your individual circumstances.
You do not need to use a claims management company for car finance complaints. Complain to your finance provider first, then the Financial Ombudsman Service for free if unresolved. Your rights
If your home has persistent issues that you've reported to your landlord without repairs being made, we can introduce you to solicitors who may be able to assess your case. Outcomes depend on your individual circumstances.
You do not need to use a claims management company. You can report disrepair to your landlord directly or contact your local council's environmental health team. If your landlord is a registered social housing provider, you may refer to the Housing Ombudsman Service. Your rights
If you invested with St. James's Place in the last 10 years, you may wish to check whether you were charged ongoing advice fees. We can introduce you to solicitors to review your case — eligibility depends on your circumstances.
You do not need to use a claims management company. You can complain to St. James's Place directly yourself for free. If unresolved, refer to the Financial Ombudsman Service for free. Your rights
We collaborate with carefully selected solicitors who can assist you through the claims process.
Our Introduction Service
Vetted Solicitors
We introduce you to solicitors from our vetted panel who can review your case.
Introduction Service
We provide introductions to legal professionals — you are free to pursue a claim yourself if you prefer.
Customer Care
Our customer care team can help with questions about our introduction service.
Firstly, we will ask you some questions about your situation.
Clinical Marketing Solutions will then match you with a solicitor who specialise in your specific claim.
Our partner solicitors will review your case and take you through the next steps of making a claim.
If your claim is successful, solicitor fees and costs are typically 40% + VAT of the compensation awarded. A cancellation fee may apply if you withdraw your claim after 14 days. Our partner solicitors typically accept cases they believe have a greater than 50% chance of success. Learn more about No Win No Fee
We act as an introducer connecting you with reliable service providers, as detailed in our Privacy Policy, who are experienced in handling financial claims.
Clinical Marketing Solutions receives payments from third parties to whom we pass customer details, or whose details we pass to customers, in respect of doing so. This does not influence the quality of service delivered to you.
Important information required under FCA rules (CMCOB)
Clinical Marketing Solutions Limited is a claims management company authorised and regulated by the Financial Conduct Authority (FRN: 928428).
You are not required to use the services of a claims management company to pursue your claim. It is possible for you to present your claim yourself for free, either directly to the firm you wish to complain about, or to the relevant statutory ombudsman or compensation scheme.
Car finance
You do not need to use a claims management company to make your complaint to your finance provider. You must first complain to your finance provider. If your complaint is not successful, you can refer it to the Financial Ombudsman Service yourself for free.
Financial & investment complaints
For complaints about financial firms (including investment advice), complain to the firm first. If unresolved, refer to the Financial Ombudsman Service for free.
Housing disrepair
Report issues to your landlord or local council. Registered social housing tenants may refer to the Housing Ombudsman Service.
Complaints about us
You may refer your complaint to the Claims Management Ombudsman for free.
Motor finance update: The Financial Conduct Authority is reviewing motor finance commission complaints. There is currently a pause on many of these complaints and a consumer redress scheme may be introduced. www.fca.org.uk/consumers/car-finance-complaints
How we are paid: Clinical Marketing Solutions receives payments from third parties to whom we pass customer details, or whose details we pass to customers, in respect of doing so. This does not influence the quality of service delivered to you.
Eligibility and outcomes depend on your individual circumstances and proper investigation. Compensation is not guaranteed.
